The Title Dealership Specialist is primarily responsible for receiving and releasing titles properly, working with Sales Managers to set up dealers, and selling GAP insurance to new customers.
One to two years or more of experience in titling or automobile financing environment. Experience and a level of proficiency with Microsoft Office (Outlook, Word, Excel and Power Point) required. Proficient computer skills and typing skills.
The Title Dealer Specialist must possess excellent verbal and written communication skills, interpersonal skills, organizational skills, and good judgement for professional contact with customers, co-workers, 3rd parties and vendors. Must be a highly motivated team player and work cooperatively with peers, employees, managers and other departments. The individual must have good organizational skills and be able to multitask in a fast-paced environment. Other skills required include rapport building, problem solving, attention to detail, accuracy in mathematical calculations, analytical ability, good PC and computer literacy, and professional telephone etiquette. The individual must maintain an updated knowledge of collection laws and regulations. Must demonstrate proficiency in the navigation through Megasys.
Able to communicate effectively with people at all levels. Must have excellent active listening skills and be able to work independently or with a team. The Title Dealer Specialist must be able to multi-task in a fast-paced environment with deadlines and performance standards. In addition, they must understand the auto loan industry processes and regulations and be able to present accurate mathematical calculations. A Title Dealer Specialist must have the ability to maintain confidentiality.
High School Diploma or equivalent required. College level courses in business preferred. Courses in banking and credit and collection law are encouraged. Without a degree, equivalent relevant work experience will be considered.
Employee may experience the following physical demands for extended periods of time: view computer monitor, keyboarding, talking on the phone, sitting for a long period of time, filing motion fingers/hands/wrists, lifting boxes no heavier than 30 pounds and standing/walking. Employee may push a mail cart no heavier than 40 pounds. Employee may be required to perform some travel during working hours. Employee must possess a valid driver license and auto insurance. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
Work is performed in an operational office environment. The work environment can be stressful at times.
Equal Employment Opportunity Statement
C&F Finance Company is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. EOE/M/F/Disability/Veterans